Using one’s talent to bring happiness is one of the most noble and generous causes.This represents Lwazi’s designers well, we are extremely grateful to accompany them.
We help them embody both the role of an artist and a small business owner.
It’s so frustrating to see someone spend hours designing products, which unfortunately will not appeal to the intended audience. On the other hand, a reseller can hardly prosper if he does not stand out, with his own designs and a genuine brand.
The market is always right
Regardless of your talent and good will, if your products do not sell, they are not suited to your audience.
A good product is a product that is bought.
Aesthetics isn’t the only factor that counts: you have to listen to your customers, push your best creations and offer the right price.
Listening to your customer base
Who speaks sows. Who listens reaps.
Pythagoras
Understanding your customers’ needs is the only way to offer successful products .
Listening is important, and we realize that it requires time. So we created listening tools to give you valuable information and help save days or even weeks of work.
- Contact your customers directly with the internal messaging, to ask for their opinion on your creations and ways you could improve.
- With the abandoned shopping cart function, you can access customers who have failed to purchase your products. You can then easily identify their hesitation to buy, contact them as well as offer discounts.
- The “Product Requests” function is also available to you. If your products are out of stock or have few sizes left, customers can still request to buy them . This enables you to address new opportunities to sell
In addition to getting valuable information, your community will feel even more involved in your business.
Beyond these tools we offer, you need to keep in touch with your audience. Social networks are very important if you want to ensure top of mind awareness among your fan base.